GSA

GSA

ergoCentric is proud to be a supplier and strategic partner of many federal, provincial/state and local governments,
carrying multiple award schedules for Office Seating, Tables & Accessories, Multiple Seating and Healthcare Seating.

 


What is GSA?GSA Logo

GSA stands for General Services Administration, a U.S. government civilian agency. The Federal Supply Service is the agency within the GSA that awards and manages the federal contracts for various manufacturers so these manufacturers can sell to the U.S federal government.


To view our products awarded to our GSA contract visit GSA Advantage.

GSA Pricelist

This FAQ is intended to provide basic ergoCentric GSA contract information and direction for who to contact for more information. If you have any questions above and beyond this FAQ, please e-mail:

Dan Childerhose [email protected] 1-888-GET-ERGO x. 234

FAQ


What is ergoCentric’s contract number?

GS27F019GA


What is the term of ergoCentric’s contract?

Through to May 31, 2022


What product is available?

Most of ergoCentric and healtHcentric‘s seating options are available for purchase under our GSA Contract. See our Official GSA Price List.


How do I buy?

All of our GSA Contract items can be purchased online via GSA Advantage.
Additionally please feel free to submit your order via:
Fax: 1.800.848.5190
Phone: 1.888.GET.ERGO x. 234
Email: Dan Childerhose [email protected]

If you would like to obtain an official price quotation please feel free to contact us at any time.


Is ergoCentric registered In SAM (System for Award Management) formally the Central Contractor Registration Database (CCR)?

Yes. Our Cage code is 3AP41


Is ergoCentric a large, small or other than small business?

ergoCentric is categorized as an other than small business.


Does ergoCentric accept Government purchase card orders?

Yes.


Does ergoCentric accept faxed orders?

Yes. The fax number is 1.800.848.5190.


Does ergoCentric accept credit card orders?

Yes. We require that a specific form be submitted with such orders. Please contact your local ergoCentric Sales Manager or a participating dealer.


Does ergoCentric accept open-market orders?

ergoCentric accepts non-contract (open market) orders at competitive pricing. Please contact your local ergoCentric Government Sales Manager or a participating dealer.


Does ergoCentric accept orders for overseas destinations?

Yes. Orders are sold using the current domestic schedules. Freight is only paid for within the 48 contiguous states. Ocean freight is the responsibility of the government. Please contact your local ergoCentric Sales Manager or a participating dealer.


What are ergoCentric’s lead times?

ergoCentric’s standard lead time is 10 days for task and specialty seating and 20 days for orders specifying IC+ Upholstery Solution. Please contact your local ergoCentric Sales Manager or participating dealer for more information.


Can I get product on an expedited basis?

ergoCentric’s standard lead time is 10 days for task and specialty seating and 20 days for orders utilizing IC+ Upholstery Solution. Exceptions can be accommodated. Please contact your local ergoCentric Sales Manager or a participating dealer for more information.


What is ergoCentric’s warranty?

All ergoCentric seating comes backed by our industry leading Lifetime Warranty and includes parts and labor. Please review the full details here.  For service contact us at any time.


What is ergoCentric’s policy on cancelled orders?

Customer’s cancellation to an acknowledged purchase order must be confirmed in writing and will be accepted subject to our ability to conform. Prior to production, no cancellation charge will apply. After production, only actual cost incurred that the manufacturer can demonstrate if the items are not sold within 6 months.


What is ergoCentric’s policy on returned orders?

Return authorization (RA) is required for all returned merchandise. Only packages that have an RA number clearly indicated on the outside of the box will be accepted by ergoCentric. To obtain an RA number, please contact your Customer Account Manager. Shipping must be prepaid and ergoCentric reserves the right to charge a 20% restocking fee. Merchandise must be received in excellent condition and damaged returns will be subject to an additional charge. Custom fabricated merchandise cannot be returned for credit.


Are ergoCentric’s products available on GSA Advantage?

Yes. Click here.


Does ergoCentric engage in Contractor Teaming Arrangements?

Yes. Please contact Dan Childerhose at [email protected]


What is the Industrial Funding Fee (IFF)?

The Industrial Funding Fee is an administrative fee ergoCentric is required to remit to the General Services Administration quarterly to cover the costs of administering the federal supply schedule program.


What is ergoCentric’s policy on purchase order modifications?

Customer requested changes to an acknowledged purchase order must be confirmed in writing and will be accepted subject to our ability to conform. Changes will not be accepted if manufacturing is in process or merchandise has been shipped in compliance with customers’ original order.


Where can I get up to date price lists, sell sheets and general literature?

ergoCentric’s GSA price list can be downloaded here or by contacting your local ergoCentric Sales Representative.


Who is my ergoCentric sales representative?

Contact your closest US government sales rep.


What is ergoCentric’s Federal ID Number?

98-0370491


What is ergoCentric’s Commercial and Government Entity code?

3AP41


What is ergoCentric’s Duns Number?

248591489