Careers

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Looking for a new challenge building great ergonomic products? Learn how you can join our strong corporate culture that values collaborative work and constant discovery.


At ergoCentric, our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments.

ergoCentric seating is designed to be the most adjustable on the market by allowing us to fit 100% of our customers’ diverse workforce with the right seating solution. Our aim is that no one is forced to sit on a mass produced chair that is harmful to their health or reduces their productivity.

Check out our current job openings



Account Sales Manager – Northern Ontario

At ergoCentric Seating Systems, our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments.

Most seating manufacturers take a “one-size-fits-all” approach to chair design which may fit many, but won’t fit everyone. ergoCentric believes that everyone should be comfortable and healthy at work and our build-to-order, modular manufacturing system allows us to fit every person with the perfect chair. With our always-in-stock inventory of modular components, we are able to make thousands of different chairs and we even modify specific components as required. This means that all employees can be sitting on seating with a streamlined aesthetic, with custom modifications to meet the needs of each individual.

Responsibilities include but are not limited to the following:

  • Driving sales growth, achieving gross margin targets and new business through selling of ergoCentric’s ergonomic seating, height adjustable tables and healthcare products across a wide variety of customers including but not limited to: local and federal government, healthcare systems, ergonomic and contract furniture dealers.
  • When dealing with existing customers, you excel at up-selling, maintaining accounts and resolving technical problems.
  • Demonstrated customer and product knowledge. You will be expected to demonstrate a deep understanding of all products and assist decisions makers in selecting products that are best suited to their current and future needs. You will be a technical resource to the marketplace.
  • Educate and train key contacts including ergonomists, health & safety representatives, facilities managers, procurement specialists, dealer principals on product lines.
  • Provides weekly and monthly updates on account development progress to management.

Other:

  • Some overnight travel to attend trade shows and sales meetings will be required and a car allowance will be provided.
  • No relocation assistance is available.

Qualifications

  • 7+ years sales experience.
  • Understands and effectively communicates ergonomics as they relate to workspaces.
  • You enjoy autonomy and flourish in an unstructured selling role, while at the same time, have the ability to take direction from the leadership of the team.
  • Experience dealing with hospital buying groups including negotiation and distribution management is an asset.
  • The successful candidate will be technically minded and possess a consultative leadership style when solving customer problems.
  • A proven track record of preparing and presenting proposals and quotes, as well as exhibiting excellent written and oral communication skills.
  • Strong computer skills i.e., Excel, Word, PowerPoint; Salesforce.
  • Candidates must hold a valid driver’s license and must be legally authorized to work in Canada.
  • ergoCentric is experiencing tremendous growth and is evolving and adding product lines and applications. In addition to this career opportunity, ergoCentric offers a competitive salary, good benefits and the potential to earn uncapped commission.

If you are interested in this exciting opportunity, please click on the button below send your resume and cover letter.

Apply Here

Customer Service Representative

At ergoCentric Seating Systems, our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments.

Most seating manufacturers take a “one-size-fits-all” approach to chair design which may fit many, but won’t fit everyone. ergoCentric believes that everyone should be comfortable and healthy at work and our build-to-order, modular manufacturing system allows us to fit every person with the perfect chair. With our always-in-stock inventory of modular components, we are able to make thousands of different chairs and we even modify specific components as required. This means that all employees can be sitting on seating with a streamlined aesthetic, with custom modifications to meet the needs of each individual.

Purpose:

Reporting to the Inside Sales Supervisor, the primary purpose of the Customer Service Representative is to ensure customers’ needs are met. This involves, but is not limited to providing customers with product and service information, resolving product and customer service problems.

Duties and Responsibilities:

  • The Customer Service Representative will be assigned a specific sales territory. They will interact with the Company’s own Territory Sales Managers, Dealers, end users and ergonomists or other seating specialists within that territory.
  • Receive, mark, and price all orders from the various sources within the territory.
  • Send the orders to the order clerk for input.
  • Check the orders after they have been inputted for accuracy. Send the production copies to production and the sales orders to the inside sales administrator.
  • Ensure order acknowledgements are sent to the customer.
  • Follow up on any alterations to original orders that are subsequently made by the customer.
  • Continuously promote and upsell our products to our dealers, end users and the ergonomic community.
  • Obtain a full knowledge and understanding of all of the Company’s products.
  • Provide product recommendations based upon ergonomic assessments, when needed.
  • Work with the Territory Managers and Dealers to grow sales with the territory, which will include outbound sales calls.
  • Provide product training for dealers and end users on the Company’s products, when necessary
  • Prepare quotations for Territory Managers, as needed.
  • Co-ordinate shipping to ensure orders are shipped on time and meet requested delivery dates. Communicate with customers keeping them up to date with shipping and delivery information.
  • Assess, gather information and analyze warranty claims. If a new issue, report to Quality Assurance following company procedures. Process orders and replacement parts as required. Coordinate service calls as required.
  • Issue Return Authorization as required. Complete form with Return Authorization number and give to receiving.
  • Prepare credit for invoice only orders.
  • Receive freight quotes from shipping and provide information to customers.
  • Answer emails in a professional and timely manner.
  • Other duties as may be assigned.

Qualifications:

  • High school diploma or GED equivalent. Preference will be given to candidates who have post-secondary education.
  • A minimum of 5 years related sales or customer service experience.
  • Ability to learn quickly and understand product knowledge.
  • Excellent interpersonal skills and the ability to build rapport is essential.
  • Attention to detail, possessing a sales aptitude and interested in helping the customer and problem solving. Ability to multi-task efficiently.
  • Demonstrated excellence in organizational and time management skills.
  • Good analytical skills.
  • Must be computer literate and up to date on technology.
  • A good working knowledge of Word, Excel and SYSPRO.
  • Able to stay calm under pressure.
  • Bilingual (English/French)

If you are interested in this exciting opportunity, please click on the button below send your resume and cover letter.

Apply Here

 

Woodshop Manager

At ergoCentric Seating Systems, our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments.

Most seating manufacturers take a “one-size-fits-all” approach to chair design which may fit many, but won’t fit everyone. ergoCentric believes that everyone should be comfortable and healthy at work and our build-to-order, modular manufacturing system allows us to fit every person with the perfect chair. With our always-in-stock inventory of modular components, we are able to make thousands of different chairs and we even modify specific components as required. This means that all employees can be sitting on seating with a streamlined aesthetic, with custom modifications to meet the needs of each individual.

Recent expansion into height adjustable tables and other ergonomic office accessories enables ergoCentric to furnish an entire office ergonomically. ergoCentric’s head office and primary manufacturing facility is located in Mississauga, ON, Canada. This position is located in Scarborough.

Purpose:

The Woodshop Manager is accountable to the Director, Furniture and Accessories Division. The overall purpose of the Woodshop Manager is to assist, train and manage staff to ensure productivity is consistent with ergoCentric’s commitment to continual improvement in our products, services, quality systems and processes.

Responsibilities include but are not limited to the following:

  • Manage, track, and coordinate the activities of staff.
  • Analyze work orders in order to determine production requirements.
  • Plan and establish manufacturing schedules, assignments, and production sequences to meet production orders.
  • Confers with staff on the application of methods and production standards, and adherence to safety programs.
  • Direct staff to verify and review work for proper conformance to company’s standards and quality.
  • Responsible for the manufacture and shipping of all products meeting technical and quality specifications as well as price, cost and delivery requests. Ensures that operators are adequately trained and that plant machinery is capable of manufacturing products that meet required specifications.
  • Specific to the Quality Area: ensures the adoption, approval, implementation and maintenance of operations policy on quality and administration mechanism required to effectively carry out such policies.
  • Specific to the Quality Area: maintains product integrity by following and maintaining the recommended control systems, procedures and quality programs that support the Company Quality Policy, Quality Objectives, Organizational Relationship affecting Quality, and ISO 9001 and ISO 14001 requirements.
  • Implements quality improvements and corrective actions within the manufacturing process.
  • Oversees the maintenance of buildings, equipment and ensures plant security and protection.
  • Complies with all company policies and procedures.
  • Other duties as assigned.

Qualifications

  • College or university program certificate; or equivalent; or four to ten years’ related experience and/or training; or equivalent combination of education and experience.
  • Minimum 5 years of supervisory experience in a manufacturing environment.
  • Experience in wood working, cabinet building, and wood finishing.
  • Excellent knowledge of CNC computerized equipment in the wood industry, both programming and operation.
  • Experience in the assembly process and associated equipment in wood lamination.
  • Excellent leadership, teamwork and oral/writing communication skills.
  • Strong organizational, time management, and problem-solving skills.
  • Experience in applying lean manufacturing skills and principles is an asset.

If you are interested in this exciting opportunity, please click on the button below send your resume and cover letter.

Apply Here

Sewing Machine Operator

The Sewing Machine Operator is accountable to the Plant Manager.  As an integral part of the manufacturing team, this position works closely with other team members. The sewing machine operator operate sewing machines to sew fabric, leather or synthetic materials to produce articles.

Duties and Responsibilities:

  • Operate single, double or multi-needle serging, flat bed felling, banding and other sewing machines, to join sections of materials into finished products on a production basis.
  • Operate stitching machines to sew leather parts together.
  • Operate serging machines to sew and overcast edges of material simultaneously.
  • Examine materials and operate sewing machines, sergers and other machines to repair garments and other articles during the manufacturing process.
  • May perform minor maintenance and repairs on sewing machine.
  • Undergo training being offered to learn required skills and for cross-training purposes, including cutting duties
  • Willingness to work overtime as required, as well as taking on new tasks when asked
  • All other duties assigned.

Qualifications:

  • Minimum 5 years of industrial experience with two needle sewing machine
  • Strong attention to detail
  • Able to work independently and in a team
  • Able to understand instructions both written and verbal in English

If you are interested in this exciting opportunity, please click on the button below send your resume and cover letter.

Apply Here

Industrial Machine Fabric Cutter

The industrial machine fabric cutter is accountable to the Plant Manager.  As an integral part of the manufacturing team, this position works closely with other team members. The industrial machine fabric cutter operates cutting machines to cut fabric, leather or synthetic materials to produce articles.

Duties and Responsibilities:

  • Determine the best layout of pattern pieces to minimize waste of material, and mark fabric accordingly.
  • Draw outlines of pattern parts by adapting or copying existing patterns, or by drafting new patterns.
  • Position and cut out master or sample patterns, using electrical cutters, scissors and knives.
  • Examine specifications to determine quantities, and sizes of pattern parts, and to determine the amount of material or fabric required to make a product.
  • Trace outlines of specified patterns onto material, and cut fabric using electrical cutters or scissors.
  • Undergo training being offered to learn required skills and for cross-training purposes, including cutting duties
  • Willingness to work overtime as required, as well as taking on new tasks when asked
  • All other duties assigned.

Qualifications:

  • Minimum 3-5 years of industrial experience using Eastman cutter
  • Strong attention to detail
  • Able to work independently and in a team
  • Able to understand instructions both written and verbal in English

If you are interested in this exciting opportunity, please click on the button below send your resume and cover letter.

Apply Here



ergoCentric is an inclusive employer. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. ergoCentric will work with you in an effort to ensure that you are able to fully participate in the process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.