Office Seating Warranty
10 YEARS
- Original Purchaser
- Up to a weight of 280lbs
5 YEARS
- Plus Size seating up to a weight of 400lbs
- Task Intensive seating for multi-shift workers up to 300 lbs
Specialty Seating Warranty
For our full Specialty Seating Warranty click here.
Factory/Industrial
5 Years
- Original Purchaser
- Defects and functional failure of materials up to a weight of 280lbs
- Mechanisms, arms, foam, fabric
ESD/Cleanroom/Laboratory
LIFETIME
- Original purchaser
- Defects and functional failure of materials up to a weight of 280lbs
5 YEARS
- Mechanisms, arms, foam, fabric
Warranty tracking
Every chair we sell has its own warranty number affixed under the seat pan. We keep a database of all the chairs we sell, including all the specifications for each chair such as fabric color and caster type: we also take note of any customization, such as cutting the seat pan thinner or shorter.
This information allows us to send out the right warranty parts as required and makes it easy for you to reorder the exact same chair if and when you want to. Warranty parts are sent out within 24 hours, allowing your local dealer to make repairs quickly and in one visit. This system works especially well for facility managers in large corporations.
